Policy - nidhihandmade.com

Payments

How do I pay for a purchase?

Whatever your online mode of payment, you can rest assured that our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

Are there any hidden charges (Octroi or Sales Tax) when I make a purchase here?

There are NO hidden charges when you make a purchase on Nidhihandmade.com The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

Is COD option available?

As of now, we do not support Cash on Delivery option.

Can I use my bank’s Internet Banking feature to make a payment?
Yes. We offer you the convenience of using your Bank & Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.

Can I make a credit/debit card or Internet Banking payment on nidhihandmade.com through my mobile?
Yes, you can make credit card payments through the nidhihandmade.com mobile site and application. We use 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

Shipping

What is the estimated delivery time?

The minimum time for delivery of the product would be 5to 7 working days. It may differ from one item to another and on the address it is shipped to. The delivery timeline may delay in case of Public/National Holidays, Strike and other unpredicted severe situations in the city. The estimated delivery time can be known by calling on 8618426384

How will the delivery be done?

We process all deliveries through reputed couriers. If there is no courier service available in your area, we will ship items via Government Registered Speed-post.

How to Track the order?

Order Confirmation: Once you place an order, you will get an order confirmation email from us. This email contains your order details, including an order number.

In case you have any further questions or need assistance, please feel free to contact us. We’re here to help!

What to do in case of Duplicate transaction for the product purchased?

If the Customer is found to have paid twice for one product then the customer will get refunded for the duplicate transaction, which may take upto 7-10 business days for the respective banks to process the refund.

What about warranty and hidden costs (sales tax, octroi etc.)

There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.

How can I get my order delivered faster?
Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area pin-code is serviceable, you will receive a communication from our end.

How much are the delivery charges?

Nidhihandmade.com provides free delivery on all items if your total order amount is Rs. 900/- or more. Otherwise delivery charges us based on your location

Refunds & Returns

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. This will take 10 to 12 working days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at nidhi.handmadebeauty@gmail.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at nidhi.handmadebeauty@gmail.com and send your item to our Address: No625, 6 Main, 6 cross, Gavipuram,Bhavaninagar,Bangalore-560019

Shipping returns

To return your product, you should send your product to: Address: No625, 6 Main, 6 cross, Gavipuram,Bhavaninagar,Bangalore-560019

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

for questions related to refunds and returns.